FAQ - Made To Offend

FAQ

Answering Your Frequently Ask Questions

How can I cancel my order?

Only a seller can cancel an order. If you’re a buyer who would like to cancel an order, please contact the seller directly through email. A seller can also cancel an order, if any of the follow criteria is met:

The buyer did not pay.
If both parties agree to cancel the transaction before shipment, and the seller has issued the buyer a full refund.
The seller has decided to refuse service to the buyer. If the buyer has already paid, the seller must have issued a full refund, including shipping.
The buyer did not receive the item(s) ordered, even though the seller has provided proof of shipping, and the seller has issued a refund for the item.
The buyer and seller agreed that the buyer could return the item to the seller for a refund. The seller has received the returned item and issued a refund to the buyer for the item.

When can I expect refund for my returned item?

Refund timeframes are up to the seller. We encourage the seller to promptly issue a refund as soon as possible.

How can I check my order status?

Your can check your order status in the “my account” section. We will also send you an order status and confirmation email to your inbox.

How can I cancel my order?

When can I expect refund for my returned item?

How can I check my order status?

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